.message{margin-bottom:10px;padding:8px 12px;border-radius:16px;max-width:80%;clear:both}.user-message{background-color:#d1ecf1;float:right;text-align:right}.faq-button{display:inline-block;margin:4px 0;background:#f1f1f1;color:#333;padding:8px 10px;border-radius:14px;cursor:pointer}